Sports memorabilia, sports merchandise, sports promotions, autographed footballs, autograph signings: Return Policy

**RETURNS**

Items may be returned within 7 days from time of receipt. Please contact Customer Service prior to returning any items. Merchandise will only be accepted for return with authorization and must be accompanied by a R.A. number. All returned items must be in the original box and packaging. A 40% restocking fee will be charged to all returns. The customer is responsible for return shipping including proper insurance.

**DAMAGES**

All damaged product must be reported to Customer Service within 7 calendar days from the time of receipt. Our policy is to issue a damage call tag. All original packaging materials must be saved in order to process a claim of damages. Once we receive the damaged item we will send a replacement item.

**DISCREPANCIES, SHORTAGES AND ERRORS**

All discrepancies, shortages and errors must be reported within 7 calendar days from the time of receipt. Please contact Customer Service department to open a trouble ticket. Notification of further proceedings will be determined on a case by case basis.

**DROP SHIPPED ITEMS**

· Please have your customer IMMEDIATELY notify you in the event of a damaged, incomplete shipment or return. Please DO NOT have customer return any items without first notifying your company for instructions. Contact Customer Service to obtain return authorization or damage claim.

**AUTOGRAPH TICKETS FOR SHOWS**

Please note there are NO REFUNDS for autograph tickets. If you are unsure if you can attend the event please wait and purchase tickets at the show. Unfortunately we can not guaraentee tickets will be available the day of the show due to a limited amount of tickets per player. Please adhere to the following guidelines regarding "Will Call" Tickets.

“Will Call” Pick Up Tickets at the Show

Tickets purchased for athletes provided by Exclusive Sports & Promotions, Inc over the internet or by phone will be picked up at The Exclusive Sports & Promotions Autograph Pavilion.

You should allow yourself a two (2) hour minimum to pick up your tickets. We suggest arriving as early as possible to pick up your tickets.

You MUST bring the information below in order to pick up your tickets from our Will Call Area:

Valid Government issued Photo Identification matching the name and likeness in which you order the tickets.
The ACTUAL CREDIT CARD USED for paying for your tickets. Pay Pal orders do not need to produce their credit card used.
If you are picking up tickets that are left under a different name other than yours-you must bring a notarized letter from the person whom the tickets were purchased by stating they authorize YOU to pick up their tickets.

THERE WILL BE NO REFUNDS FOR TICKETS PURCHASED AND NOT PICKED UP.


		RETURNS Items may be returned within 7 days from time of receipt. Please contact Customer Service prior to returning any items. Merchandise will only be accepted for return with authorization and must be accompanied by a R.A. number. All returned items must be in the original box and packaging. A 40% restocking fee will be charged to all returns. The customer is responsible for return shipping including proper insurance. DAMAGES All damaged product must be reported to Customer Service within 7 calendar days from the time of receipt. Our policy is to issue a damage call tag. All original packaging materials must be saved in order to process a claim of damages. Once we receive the damaged item we will send a replacement item. DISCREPANCIES, SHORTAGES AND ERRORS All discrepancies, shortages and errors must be reported within 7 calendar days from the time of receipt. Please contact Customer Service department to open a trouble ticket. Notification of further proceedings will be determined on a case by case basis. DROP SHIPPED ITEMS · Please have your customer IMMEDIATELY notify you in the event of a damaged, incomplete shipment or return. Please DO NOT have customer return any items without first notifying your company for instructions. Contact Customer Service to obtain return authorization or damage claim. AUTOGRAPH TICKETS FOR SHOWS Please note there are NO REFUNDS for autograph tickets. If you are unsure if you can attend the event please wait and purchase tickets at the show. Unfortunately we can not guaraentee tickets will be available the day of the show due to a limited amount of tickets per player. Please adhere to the following guidelines regarding "Will Call" Tickets. “Will Call” Pick Up Tickets at the Show Tickets purchased for athletes provided by Exclusive Sports & Promotions, Inc over the internet or by phone will be picked up at The Exclusive Sports & Promotions Autograph Pavilion. You should allow yourself a two (2) hour minimum to pick up your tickets. We suggest arriving as early as possible to pick up your tickets. You MUST bring the information below in order to pick up your tickets from our Will Call Area: Valid Government issued Photo Identification matching the name and likeness in which you order the tickets. The ACTUAL CREDIT CARD USED for paying for your tickets. Pay Pal orders do not need to produce their credit card used. If you are picking up tickets that are left under a different name other than yours-you must bring a notarized letter from the person whom the tickets were purchased by stating they authorize YOU to pick up their tickets. THERE WILL BE NO REFUNDS FOR TICKETS PURCHASED AND NOT PICKED UP.